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Tourist
Posts: 2

Quick App on Windows 10 App needs an Internet Connection

Just installed Quick so I can update the Karma Grip but the app doesnt seem to see my internet connection. Any idea whats up?GoPro Quick Offline.PNG

GoPro Community Manager
Posts: 5,850

Re: Quick App on Windows 10 App needs an Internet Connection

@erikn74021 - I can't see the rest of your screen. Are you connected to the Internet when you see this screen?

 

Thanks,

Jeff

Tourist
Posts: 3

Re: Quick App on Windows 10 App needs an Internet Connection

Hi,

 

I'm having the same issue right now on Windows 7 Pro, can't connect with my GoPro account.

 

Greg.

Tourist
Posts: 2

Re: Quick App on Windows 10 App needs an Internet Connection

Yes my browser works fine but this app doesnt seem to see it.

GoPro Community Manager
Posts: 5,850

Re: Quick App on Windows 10 App needs an Internet Connection

Sorry, I missed these replies. If you're still having these issues, please reach out to our Support team at https://gopro.com/help/PKBContactus and we'll troubleshoot the issues with you.

 

Thanks,

Jeff