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Tourist
Posts: 2

Quick не устанавливается на Windows 10

[ New ]

Пытаюсь установить Quick на Windows 10, выскакивает вот такая ошибка http://prntscr.com/q3o4x2

 

Подскажите как решить эту проблему.


Accepted Solutions
GoPro
Posts: 25,269

Re: Quick не устанавливается на Windows 10

[ New ]

Hi @daringapex1013

 

Is your Windows computer up to date with the latest OS version? There seems to be a program or a computer setting that is preventing the Quik for desktop app from being installed to your computer.

Go over your program files and see if you still have the "GoPro" folder. Then look for GoPro App desktop.

See if uninstalling from here will sort out the issue.

You may also try reaching out to Windows Support. 

 

 

Thanks!
Ej

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All Replies
GoPro
Posts: 25,269

Re: Quick не устанавливается на Windows 10

[ New ]

Hi @daringapex1013

 

Is your Windows computer up to date with the latest OS version? There seems to be a program or a computer setting that is preventing the Quik for desktop app from being installed to your computer.

Go over your program files and see if you still have the "GoPro" folder. Then look for GoPro App desktop.

See if uninstalling from here will sort out the issue.

You may also try reaching out to Windows Support. 

 

 

Thanks!
Ej