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Tourist
Posts: 8

QUIK NO HACE LOGIN

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CONSTANTE MENTE SE DESCONECTA QUIK Y CUANDO SESEO INGRESAR DE NUEVO AL PONER LAS CREDENCIALES SE CONJELA. SORPRENDE QUE UNA TENGAN TANTOS PROBLEMAS DE PROGRAMACION.

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Accepted Solutions
GoPro
Posts: 12,935

Re: QUIK NO HACE LOGIN

[ New ]

Sorry to hear you're experiencing issues with the app, @temo086. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. What are the Minimum System Requirements for Quik for Desktop?

 

Try to reset the app following these steps:

  1. Open Quik for desktop 
  2. While on the login screen, select the "Help" tab above the Quik for desktop window 
  3. Select "Restart with default settings" 
  4. A modal will appear saying "Are you sure?". Click "Restart" once more. 
  5. Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time. 
  6. Go to the login screen and input your credentials. You should then be able to login successfully.  


There are some additional troubleshooting steps here that will help: Quik for desktop Crashes while Opening Create ModeQuik for desktop Fails to Launch

View solution in original post


All Replies
GoPro
Posts: 12,935

Re: QUIK NO HACE LOGIN

[ New ]

Sorry to hear you're experiencing issues with the app, @temo086. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. What are the Minimum System Requirements for Quik for Desktop?

 

Try to reset the app following these steps:

  1. Open Quik for desktop 
  2. While on the login screen, select the "Help" tab above the Quik for desktop window 
  3. Select "Restart with default settings" 
  4. A modal will appear saying "Are you sure?". Click "Restart" once more. 
  5. Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time. 
  6. Go to the login screen and input your credentials. You should then be able to login successfully.  


There are some additional troubleshooting steps here that will help: Quik for desktop Crashes while Opening Create ModeQuik for desktop Fails to Launch

Tourist
Posts: 8

Re: QUIK NO HACE LOGIN

[ New ]

ya lo hice, y sigue sin funcionar.


@aenriquez  ha escrito:

Sorry to hear you're experiencing issues with the app, @temo086. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. What are the Minimum System Requirements for Quik for Desktop?

 

Try to reset the app following these steps:

  1. Open Quik for desktop 
  2. While on the login screen, select the "Help" tab above the Quik for desktop window 
  3. Select "Restart with default settings" 
  4. A modal will appear saying "Are you sure?". Click "Restart" once more. 
  5. Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time. 
  6. Go to the login screen and input your credentials. You should then be able to login successfully.  


There are some additional troubleshooting steps here that will help: Quik for desktop Crashes while Opening Create ModeQuik for desktop Fails to Launch


 

Tourist
Posts: 8

Re: QUIK NO HACE LOGIN

[ New ]

ya funciona.

GoPro
Posts: 12,935

Re: QUIK NO HACE LOGIN

[ New ]

Glad to hear it's working now, @temo086. Let us know if anything else comes up.