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Tourist
Posts: 2

QUIK MOD. CREA NON RISPONDE

L'App per Desktop di QUIK si blocca e non risponde quando entro nella modalità crea.

Ho già visto la risposta nel caso io abbia due schede grafiche, cosa che non ho, e non ho aggiornamenti driver da fare.

 

Come posso risolvere la cosa?

 

Grazie mille

GoPro
Posts: 5,947

Re: QUIK MOD. CREA NON RISPONDE

Hello @nicolar27132

 

Are you working on a Mac or a Windows computer?

Please try to click on "Help" after launching the software. Then click on "Restart Settings with Default Settings".

You can also check the information on this thread.

 

Let us know how it goes.

 

 

Thanks!

Ej

 

 

 

 

Tourist
Posts: 2

Re: QUIK MOD. CREA NON RISPONDE

Ciao, sto lavorando su Windows 10. Grazie per il suggerimento, ma purtroppo non ha funzionato, come i vari tentativi di reinstallazione provati precedentemente.

 

Ho allegato la schermata della Gestione Dispositivi della scheda video. 

 

Grazie

Nicola

Immagine.jpg
GoPro
Posts: 5,947

Re: QUIK MOD. CREA NON RISPONDE

Thanks for getting back to us! @nicolar27132

 

Please try the work around listed on this thread.

Let us know how it goes.

 

If it's still the same, please reach out to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

Let them know of the troubleshooting steps.
 

Regards,

Ej