12-09-2019 04:07 PM
QUICK FOR WINDOWS DOESN'T RECOGNISE MY HERO4BLACK[ New ]
Hi, I don't really know how to do, quick just tell me "connect the camera" and there's no way to let it detect my hero4 black, which is obviusly connected with my pc with a type-c usb (and detected by this one). I tried to turn off the pc or the gopro and something else similiar but i had no results. Is there maybe another way to connect it to the pc? Or you know how to solve? Thanks a lot
12-10-2019 05:11 PM
Re: QUICK FOR WINDOWS DOESN'T RECOGNISE MY HERO4BLACK[ New ]
Please make sure that your camera is turned on before you connect it to your computer.
Another thing you can do is to reformat your SD card using an SD card adapter and your computer.
After that insert the SD card to your camera and then check if it will now be recognized.