Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Tourist
Posts: 2

QUICK FOR WINDOWS 10 64 BITS | BLANK PAGE

[ New ]

Hi everyone,

 

Windows 10 Pro N 64 bits.

Quick Go Pro just downloaded.

 

1. Run this software.

2. It appears with blank page: no text, no images are showed.

3. It says a dll is missing because Windows Media is not installed.

4. Microsoft took the option to uninstall Windows Media since months ago (in fact, this software is not installed by default).

 

Any solution?

 

Best regards.


Accepted Solutions
GoPro
Posts: 11,878

Re: QUICK FOR WINDOWS 10 64 BITS | BLANK PAGE

[ New ]

@abelardol70215, please check this article for the suggested troubleshooting regarding this issue. Hopefully this helps!

View solution in original post


All Replies
GoPro
Posts: 11,878

Re: QUICK FOR WINDOWS 10 64 BITS | BLANK PAGE

[ New ]

@abelardol70215, please check this article for the suggested troubleshooting regarding this issue. Hopefully this helps!