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Sightseer
Posts: 1

Problema di connessione tra Gopro 9 e app Android

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Salve, il telefono trova la telecamera, mi fa connettere, mettere il nome della gopro ma poi per aggiornarla e usare il telefono per controllarla appena inizia la ricerca me la 

GoPro
Posts: 15,233

Re: Problema di connessione tra Gopro 9 e app Android

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@iacopob05, please make sure your mobile device, app, and camera are on their current versions.

 

I have a few troubleshooting suggestions that will help: 

  1. Restart your mobile device. 
  2. Once your phone is back on, turn on/off the Wi-Fi and Bluetooth. 
  3. Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings. 
  4. Remove your camera entry from the GoPro Quik's history. 
    • Android: Open GoPro Quik. Press and hold the image of the camera and delete the entry from your camera history. 
    • iOS: Open GoPro Quik. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history. 
  5. If using an Android device, clear the cache for the GoPro Quik in your device's settings under the "Applications" section. 
  6. Kill the app and relaunch it. 
  7. On your GoPro camera, turn the Wi-Fi off and on. Then restart the camera. 
  8. Now, put the camera in pairing mode. 
  9. Open the GoPro Quik on your phone and tap the camera icon. The app will try to connect via Bluetooth and take you through the pairing process. Follow the on-screen instructions in the app. 
    • Note: Some phones and regions require the camera to be in a 2.4GHz Wi-Fi band, you may also try this out. 
  10. For future reconnections, just make sure that the camera’s Wi-Fi is on and you’ll be all set.