08-11-2019 02:02 AM
I have downloaded Gopro Quik and uploaded video footage from my Gopro7 Black. When I try to edit or review the selected footage, the app is not responding in any form.
My Laptop is a HP Probook 450
08-14-2019 06:29 PM
@stephenh413, by any chance, do you have multiple graphics card installed in your computer? Please follow the steps below in order to resolve the issue in this instance:
Right click the Quik desktop icon.
Hover over Run with graphics processor (Note: this option will only be visible if you are using a Windows computer with multiple graphics cards)
Select Integrated graphics
You may also try the following steps in addition to the suggestions above:
- Close Quik for desktop
- Open Windows Explorer by pressing Windows key + E
- Click the View tab at the top of this window and make sure the box next to "Show hidden files" is checked
- Navigate to C:\Users\<Your Username>\AppData\Local and delete the "GoPro" folder
- Restart Quik for desktop and see if the issue persists
Let me know how it goes.