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Tourist
Posts: 3
Accepted Solution

Problem with connecting GoPro to a Macbook

Hello everyone,

 

Today, I wanted to copy my movies from my GoPro to my Macbook. But when I connected to Quick I was not be able to copy the files. Quick also gave the message that my firmware is unknown. Besides Quick I tried Image capture and I had the same problem that Image capture did not showed any movie or picture from my SD card, while if I take a look on my GoPro is shows that there are many files on my SD card. Does anyone know how I can fix this problem. I use an usb c to usb c cable to connect my GoPro with my Macbook.

 

I have a Sandisk Extreme 64GB, V30 SD card.

 

Screenshot 2018-11-20 at 18.15.06.png

Accepted Solutions
Tourist
Posts: 3

Re: Problem with connecting GoPro to a Macbook

Hi @aragon1006,

Thank you for your fast reply.

I found some articles and probably it is an problem between gopro's and mac os. So, I'll wait till gopro or apple fixed the issue and till then I'll use an SD car reader to copy my files from my gopro to my macbook

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Tourist
Posts: 3

Re: Problem with connecting GoPro to a Macbook

 
Screenshot 2018-11-20 at 18.14.56.png
GoPro
Posts: 3,822

Re: Problem with connecting GoPro to a Macbook

 

Hi @wiftstorm61436

 

Is the camera being detected on Quik for Desktop?

Are you getting "No Files to Import"?

Please make sure that your OS is on 10.14.1

 

For reference, please check these articles:

How to Import Camera Files to a Computer - Mac

Camera is Not Recognized on Quik for desktop - Mac

 

Thanks!
Ej

Tourist
Posts: 3

Re: Problem with connecting GoPro to a Macbook

Hi @aragon1006,

Thank you for your fast reply.

I found some articles and probably it is an problem between gopro's and mac os. So, I'll wait till gopro or apple fixed the issue and till then I'll use an SD car reader to copy my files from my gopro to my macbook