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Tourist
Posts: 2

Prevent GoPro desktop app from downloading dropbox files

I'm a dropbox user, I believe also many GoPro owners are as well as its a pretty good tool when it comes to producivity and us video makers make really good use of specially when dealing with a lot of videos. 

The issue I'm having is that every time I open the GoPro desktop app and browse a file, even if I don't click anything and I'm literally just browsing it starts downloading all my dropbox files (Smart Sync Feature), even if I set them to be online only which causes my computer to take a lot of CPU and downloading 60.000 files +. Dropbox support said that this happens because GoPro app is interacting with the files, when they shouldn't, I was just browsing. Is there any way to avoid this from happening, I wanna keep my files online only and leave only my gopro folder locally stored.

I am very organised with my files so they follow a certain hierarchy. So if I go to the top folder it will download everything, it's really annoying and time consuming.

Please help me out on this one guys I just purchased my first gopro ever and I'm really excited but I need to be able to use it...

Screen Shot 2019-06-08 at 7.46.34 pm.png
GoPro
Posts: 1,492

Re: Prevent GoPro desktop app from downloading dropbox files

Hi @cauem7,

 

The Quik for Desktop doesn't have the capability to download files directly from your Dropbox.


Anyhow, if you manually create a Media Folder in Quik for Desktop, the app will scan the designated set of folders for any footage recorded on a GoPro camera and automatically import them into the app.

To check this, go to Settings and under General section, you'll see "Media Folders". These are the folders that the app automatically scans for any new GoPro footage. Are your GoPro contents in Dropbox somehow also saved onto any of the folders in the list?

Kind Regards,
Ann

Tourist
Posts: 2

Re: Prevent GoPro desktop app from downloading dropbox files

Thank you @aenriquez for answering,

Yes I had previously changed the media folder to my pictures folder inside my dropbox folder, since all my pictures are there and I want to keep my pictures on the cloud. Only solution I found is to keep the GoPro Quik folder out of dropbox and then manually bring them to my dropbox folder, but it's just an extra step that I didn't want to take. 

GoPro
Posts: 1,492

Re: Prevent GoPro desktop app from downloading dropbox files

@cauem7, I got you. That would then be the case since the Quik for Desktop is designed to automatically scans for GoPro footage added or saved in the Media Folders that are setup in the application's settings.

 

If you want to keep your contents saved or backed up in your Dropbox cloud storage without having conflict with Quik for Desktop's automated import process, I suggest that manually bringing the files to your cloud storage folder will be the easiest way.