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Tourist
Posts: 2

Payment Error

[ New ]

So I am also finding it impossible to pay for products. The same old error that others have reported about payment method not accepted. Gopro insist its a problem with mu bank and have made no attempt to sort out. Has anyone managed to find a solution? Thanks. 

GoPro
Posts: 13,461

Re: Payment Error

[ New ]

@thenakedeye, a few other things to check. Make sure that your shipping address is complete and correct all the way down to the zip code. PO boxes do not work. If you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore ordering using an incognito browser. If the order will still not go through, our Support Team through https://gopro.com/help/ContactUs.

Tourist
Posts: 2

Re: Payment Error

[ New ]

Done all this. Worked fine for my last purchase which had no issues at all. I havent changed anyting my end. I do not believe this is an isolated issue and gopro support has been most usless if I must add.