O app Quik (windows 10) não reconhece a gopro [ New ]

[deborapessoa]

Eu abro o aplicativo, conecto a gopro, ligo a câmera, mas não aparece a opção de importar mídia. 

Já reiniciei o aplicativo com as confugirações padrão, mas não adiantou.

[mariustanya · Accepted solution]

Hello @deborapessoa. The troubleshooting steps at https://community.gopro.com/t5/en/Camera-is-Not-Recognized-on-Quik-for-desktop-Windows/ta-p/392932 should help. Have a go at them and let us know how it works out. Thanks!

[mariustanya · Accepted solution]

Hello @deborapessoa. The troubleshooting steps at https://community.gopro.com/t5/en/Camera-is-Not-Recognized-on-Quik-for-desktop-Windows/ta-p/392932 should help. Have a go at them and let us know how it works out. Thanks!