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Tourist
Posts: 2

Nothing uploading or finishing

[ New ]

Hi i have a gopro 7 black and using a galaxy tablet . Everytime i upload from my camera i can watch the first 2 to 4 seconds then it freezes with the sound still going and the timer if i try to edit ,clip or prosess a full vid it does the same even when i export it to my galery on my tablet done all updates on both camera and tablet aswell as app and still nothing .please see file attached and advise to if im doing something wrong or if its the app or software im useing .

Waiting for your responce

GoPro
Posts: 28,439

Re: Nothing uploading or finishing

[ New ]

Hello @troys58

 

What resolution are these videos on?

To help isolate the issue, try pairing the camera with a mobile phone and see if the same happens.

For reference, see GoPro Mobile Apps Compatibility

 

Thanks!
Ej

Tourist
Posts: 2

Re: Nothing uploading or finishing

[ New ]

Hi EJ,

I've tried every resolution from 4k to the lowest one still the same thing . I havnt tried to pair it to a mobile phone yet .