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Sightseer
Posts: 2

Not receiving the "Import Files" prompt

[ New ]

Windows 10 laptop, and QUICK DESKTOP does not prompt to import files despite trying all 3 usb ports on my laptop.

No reaction from Quick when plugging in my hero black 7 ?

 

PLEASE HELP


Accepted Solutions
GoPro
Posts: 24,297

Re: Not receiving the "Import Files" prompt

[ New ]

Hi @activealp4861

 

Have you tried using a different port or another cable?

You may also check Camera is Not Recognized on Quik for desktop - Windows

Let us know how it goes.

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 24,297

Re: Not receiving the "Import Files" prompt

[ New ]

Hi @activealp4861

 

Have you tried using a different port or another cable?

You may also check Camera is Not Recognized on Quik for desktop - Windows

Let us know how it goes.

 

 

Thanks!

Ej