No video playback in GoPro Studio - Windows 10 [ New ]

[Anonymous]

Hi,

Recently purchased a new laptop with Windows 10 and installed lastest gopro studio software to set about starting to edit some of my holiday vids. No matter what ive tried so far the imported gopro videos have no video & only sound when playing via the gopro studio software but when playing via quicktime they work fine.

I've tried a number of the normal fixes as mentioned in this group but nothing seems to be working.

All drivers are upto date and the software is being run on the integrated graphics.

Can anyone provide some help??

[Anonymous · Accepted solution]

Further to this I just had one last ditch attempt and it now works!!

Running the program in Windows 8 compatibilty mode 

[chrisediting]

Sorry to hear about that.

But sense windows 10 is so new, lots of people are having issues with it.

Not every software has the latest stuff for windows 10 yet.

So first off you want to get the latest updates for Windows 10, GoPro Studio, Quicktime, and other plugins.

Now if your still having issues your computer might not have the required computer specs.

GoPro Studio requires 4gbs of ram, and a couple more thing.

Here are all the requirements: 

What are the Minimum System Requirements for GoPro Studio?

Here are the minimum system requirements for GoPro Studio:

Minimum System Requirements

Windows Mac Operating System CPU Graphics Card1 RAM Hard Drive QuickTime

Windows 7, 8	Mac OS X 10.9 or later
Intel® Core 2 Duo™  Recommended: Intel Quad Core™i7 or better	Intel® Dual Core™  Recommended: Intel Quad Core™ i7 or better
Graphics card that supports OpenGL 1.2 or later  Recommended for 4K editing and playback: Intel HD4000 or better  (or similar class graphics card)	Any graphics card shipped with Intel® Dual Core™ Macs or better  Recommended for 4K editing and playback: Intel HD4000 or better
4GB	4GB
Minimum: 5400 RPM internal drive  Recommended: 7200 RPM drive  If external, USB 3.0 or eSATA	Minimum: 5400 RPM internal drive Recommended: 7200 RPM drive.  If external, use Thunderbolt, USB 3.0, Firewire or eSATA
Version 7.6 or greater	Version 7.6 or greater

Note: For systems below the minimum hardware recommendations, performance may degrade, but software will most likely continue to function. GoPro Studio is not available for Linux, iOS or Android devices at this time.

1It is highly recommended that you use the latest graphics drivers directly from the graphics card manufacturer.

Hope that helps.

[Anonymous]

Many thanks, Yeah thinking this is more a windows 10 issue, as my laptop exceeds the software requirements & everything is upto date driver wise.

Hopefully there will be a fix for this soon.

[Anonymous · Accepted solution]

Further to this I just had one last ditch attempt and it now works!!

Running the program in Windows 8 compatibilty mode 

[bhero]

Hey @Anonymous, great workaround!

Thanks for coming back and letting us know what worked for you.

[colinh7]

Thanks for this solution! I've just bought a new windows 10 gaming laptop and was having the same issue with gopro studio. After chatting to GoPro support without luck I googled my problem and found your solution! Obviously there is still an issue there with windows 10 but this is a nice workaround in the meantime :)

[Anonymous]

Unfortunately this solution does not work for me. 

In compatibility mode I have the same result. can hear sound but cannot see video.

quicktime is installed, open GL is 4.4 and direct X are updated. 

this software is not working with win 10 64 bit.

[Anonymous]

Same issue, no playback in studio.No sound or video. Brand new computer, Corei5 6200u processor, intel hd graphics520, 12gb ram ,64bit 2.4ghz. Tried the windows 8 compatability workaround, and 7, same issue. Video loads in queue, timeline shows video as being advanced when play is hit and slider is moved. Blank player screen.