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GoPro
Posts: 18,669

Re: No video after edit in quik (win 10)

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Thank you for sharing @bluecreek230 and @quickgorge08148. We have your report noted. 

Hiker
Posts: 11

Re: No video after edit in quik (win 10)

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I got mines to finally work! I tried updating graphics card driver, adjusting resolution,turning off one of my dual screen setups, setting graphics to high performance, etc, etc. None worked. I knew it used to work so I removed Gopro quick v2.6.1.780 and installed v2.5.0.290 and I can add gauges, clip sections etc... The playback can be a little glitchy in app ( locks up) but I just export a copy to desktop and use third party app to view! It works! I can now go back to having speedometer on my motorcycle vids!

Tourist
Posts: 1

Re: No video after edit in quik (win 10)

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me too, just a black screen with sound. Windows 10. GoPro Hero 3.

GoPro
Posts: 18,669

Re: No video after edit in quik (win 10)

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Thank you for the feedback, @coolgorge76362. Have you been able to try out solutions that other members posted? We are still waiting to hear back from the team in charge. We will definitely post updates when available. 

Sightseer
Posts: 1

Re: No video after edit in quik (win 10)

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GoPro needs to fix this problem! Same problem for me.

Sightseer
Posts: 1

Re: No video after edit in quik (win 10)

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Same problem here!!! You contact support and they give you the around and around that something is wrong with your computer and not their desktop software.
GoPro
Posts: 25,106

Re: No video after edit in quik (win 10)

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Hi everyone!

 

There is an update released both for Mac and Windows:

 

Windows

Quik for Desktop v.2.6.2.841
Release Date: 6/14/2018

 

Mac

Quik for Desktop v.2.6.2.770
Release Date: 6/14/2018

 

New Features

  • Added "Restart with default settings" (Menu/Help)

Bug Fixes + Performance Improvements

  • Fixed: Sometimes the video playback displays black frames.
  • Fixed: Sometimes saved videos are black.
  • Fixed: Photos are seen as burst files when added from folder.
  • Fixed: Private link share wasn't disabled for non subscriber.
  • Fixed: The keyboard arrows to navigate through media was only working in English but now are working in other languages
  • Other general bug fixes and performance improvements.

 

Please proceed with the update. Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 14

Re: No video after edit in quik (win 10)

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Unfortunately i'm still getting the black frames even with the latest update.