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Sightseer
Posts: 1

No Thumbnail images on GoPro Quik

I'm currently using GoPro Quik version 2.7.0.945

 

After importing all the thumnail preview images are blank.

 

Previous versions seemed to work correctly, and created thumbnail images.

 

See attached screen shot.

 

Thanks,

Wade

GoProQuik_screen.jpg
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GoPro
Posts: 16,046

Re: No Thumbnail images on GoPro Quik

Hello @wadeb6

 

Which camera are you using? Do the thumbnails appear black as well on your Windows file explorer screen? See if uninstalling and re-installing the app will help. Please also test with newly-captured files and check if the thumbnails will still appear black. Let us know how it goes. 

 

Thanks, 
Marius