Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-44789%22%20slang%3D%22en-US%22%3ENewer%20thread%20to%20get%20GoPro's%20attention%3A%20Studio%20won't%20open%20windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-44789%22%20slang%3D%22en-US%22%3E%3CP%3EI%20just%20installed%20Studio%20and%20Quik%20on%20this%20computer%20(Lenovo%20N22%2064GB)%3C%2FP%3E%3CP%3EQuik%20worked%20well%2C%20and%20i%20was%20ble%20to%20pull%20the%20media%20off%20my%20hero4%20silver%2C%20but%20Studio%20will%20not%20open%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20found%20this%20thread%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2FStudio-won-t-open-windows-10%2Fm-p%2F2938%23M527%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2FStudio-won-t-open-windows-10%2Fm-p%2F2938%23M527%3C%2FA%3E%3C%2FP%3E%3CP%3Ethe%20link%20to%20the%20windows%20file%20in%20the%20solution%20is%20no%20longer%20valid%2C%20and%20inside%20the%20roaming%2Fgopro%20folder%2C%20the%20only%20thing%20i%20see%20is%20a%20Templates%20folder%2C%20which%20opens%20into%204%20other%20folders%2C%20none%20of%20which%20are%20a%20file%20called%20appsettings.%20and%20yes%2C%20i%20have%20Show%20Hidden%20files%2C%20folders%2C%20and%20drives%20on%2C%20so%20i%20can%20see%20them.%20I%20am%20the%20superuser%20on%20this%20computer%20too%2C%20if%20that%20helps.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eso%20to%20recap%2C%20Studio%20has%20never%20opened%2C%20quik%20did%20open%2C%20and%20worked%20correctly%2C%20and%20the%20thread%20address%20above%20does%20not%20seem%20to%20apply%20to%20my%20situation%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20stuck%2C%20dont%20know%20what%20to%20do%2C%20but%20would%20really%20like%20to%20be%20able%20to%20use%20Studio.%3C%2FP%3E%3CP%3EHelp%20please%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-44789%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-44865%22%20slang%3D%22en-US%22%3ERe%3A%20Newer%20thread%20to%20get%20GoPro's%20attention%3A%20Studio%20won't%20open%20windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-44865%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26295%22%20target%3D%22_blank%22%3E%40ticeb060%3C%2FA%3E%20-%20If%20you're%20having%20issues%20opening%20Quik%20for%20Desktop%20(Studio%20as%20a%20standalone%20program%20does%20not%20exist%20anymore)%2C%20please%20reach%20out%20to%20our%20team%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E%20and%20we'll%20work%20through%20the%20issues%20with%20you.%20The%20reasons%20typically%20involve%20specific%20settings%20on%20your%20computer%2C%20so%20handling%20these%20issues%20directly%20is%20the%20best%20way%20to%20get%20them%20addressed.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Sightseer
Posts: 2
Accepted Solution

Newer thread to get GoPro's attention: Studio won't open windows 10

I just installed Studio and Quik on this computer (Lenovo N22 64GB)

Quik worked well, and i was ble to pull the media off my hero4 silver, but Studio will not open

 

I found this thread: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Studio-won-t-open-windows-10/m-p/2938#M527

the link to the windows file in the solution is no longer valid, and inside the roaming/gopro folder, the only thing i see is a Templates folder, which opens into 4 other folders, none of which are a file called appsettings. and yes, i have Show Hidden files, folders, and drives on, so i can see them. I am the superuser on this computer too, if that helps.

 

so to recap, Studio has never opened, quik did open, and worked correctly, and the thread address above does not seem to apply to my situation

 

I am stuck, dont know what to do, but would really like to be able to use Studio.

Help please


Accepted Solutions
GoPro Community Manager
Posts: 5,853

Re: Newer thread to get GoPro's attention: Studio won't open windows 10

@ticeb060 - If you're having issues opening Quik for Desktop (Studio as a standalone program does not exist anymore), please reach out to our team at https://gopro.com/help/PKBContactus and we'll work through the issues with you. The reasons typically involve specific settings on your computer, so handling these issues directly is the best way to get them addressed.

 

Thanks,

Jeff

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,853

Re: Newer thread to get GoPro's attention: Studio won't open windows 10

@ticeb060 - If you're having issues opening Quik for Desktop (Studio as a standalone program does not exist anymore), please reach out to our team at https://gopro.com/help/PKBContactus and we'll work through the issues with you. The reasons typically involve specific settings on your computer, so handling these issues directly is the best way to get them addressed.

 

Thanks,

Jeff