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Tourist
Posts: 3

My gopro 360 video wont let me save video im trying to cut out from my videos.

 
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GoPro
Posts: 17,481

Re: My gopro 360 video wont let me save video im trying to cut out from my videos.

Hi @dharp

 

What resolution is the video on? 

What error message are you getting?

Can you share your workflow, please?

 

Thanks!

Ej

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Tourist
Posts: 3

Re: My gopro 360 video wont let me save video im trying to cut out from my videos.

I'm not getting an error message. It just stays stuck at 0% when I'm cropping a clip out of the video i took. I'm in 5.6k I've always been in this one.. never had problems up until Sunday night. What do you mean share my workflow?

D64A727E-B1A1-4F12-B1CC-2DAC95344120.png
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GoPro
Posts: 17,481

Re: My gopro 360 video wont let me save video im trying to cut out from my videos.

Thanks @dharp

Just the steps you take when trying to save the file. You may also send a screenshot of the issue.

 

Is it just happening to a certain file?

Have you tried other videos?

 

What OS version is your Mac on?

Please run any available OS updates.

 

Regards,

Ej