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Sightseer
Posts: 1
Accepted Solution

My Quik App suddenly stops or quits on my iPad 9.7” (2017) while composing the video.

It launches and asks me to select videos and by the time i have selected all the videos that i want it goes to the editing screen showing that it is processing.

And then all of a sudden the app closes.

When i open it again it goes to the same scren where it left off and then crashes again.

The only way to exit from that previous project is to uninstall and then install the app again.

Please advise?

Thanks.

BD2F553F-4A95-4757-89F3-80CF74CF97C5.png

Accepted Solutions
GoPro
Posts: 8,889

Re: My Quik App suddenly stops or quits on my iPad 9.7” (2017) while composing the video.

 

Hi @stoutflame57022

 

I am sorry for any troubles caused. Kindly go over the troubleshooting steps listed here.

 

Let us know how it goes

 

 

Thanks!

Ej

 

 

 

 

 

 

 

View solution in original post


All Replies
GoPro
Posts: 8,889

Re: My Quik App suddenly stops or quits on my iPad 9.7” (2017) while composing the video.

 

Hi @stoutflame57022

 

I am sorry for any troubles caused. Kindly go over the troubleshooting steps listed here.

 

Let us know how it goes

 

 

Thanks!

Ej