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Sightseer
Posts: 2

Media Files

Wen I try to upload video files i get the message "The media you're uploading already exists in your media library."  But, there is nothing in the library.  

GoPro
Posts: 11,456

Re: Media Files

Hi @epicrange00206

 

Are you trying to upload to PLUS or just importing to your computer via Quik for desktop?

Can you also check/scroll through your MEDIA to see if the files were just back dated.

 

Thanks!

Ej

Sightseer
Posts: 2

Re: Media Files

Trying to upload to GoPro plus.
GoPro
Posts: 11,456

Re: Media Files

Hi @epicrange00206

 

How are you importing to PLUS?

Please see if the same happens when done manually via gopro.com

 

Thanks!

Ej