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Tourist
Posts: 3

Installed on a Japanese PC: only Japanese avaialble. I want english...

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Even though downloaded from the US gopro site, when installed on a Win10 Japanese PC the software comes only in Japanese... Could you just add a Language Preference in the Preference Menu?


Accepted Solutions
GoPro
Posts: 23,131

Re: Installed on a Japanese PC: only Japanese avaialble. I want english...

[ New ]

Hello @jacquesb6587

 

The application follows the language set on the computer.

We'll have this shared to the team.

Please continue checking our website for updates.

 

Regards,

Ej

 

View solution in original post


All Replies
GoPro
Posts: 23,131

Re: Installed on a Japanese PC: only Japanese avaialble. I want english...

[ New ]

Hi @jacquesb6587

 

Would you mind trying to download it from this link: https://gopro.com/en/us/shop/softwareandapp/quik-%7C-desktop/Quik-Desktop.html# ?

You can also try opening the link via in-private browsing/incognito mode.

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 3

Re: Installed on a Japanese PC: only Japanese avaialble. I want english...

[ New ]

Hi,

I tried, with Private browsing, but the software stil installs in Japanese.

The file downloaded is: "GoPro_Quik-WinInstaller-2.7.0.945"

 

GoPro
Posts: 6,097

Re: Installed on a Japanese PC: only Japanese avaialble. I want english...

[ New ]

Hi @jacquesb6587,

 

Can you change the language of your computer first before installing?

Use English before installing the app. 

 

 

Thanks!

-Jay

 

Tourist
Posts: 3

Re: Installed on a Japanese PC: only Japanese avaialble. I want english...

[ New ]

Thank for teh suggestion.

By changing the language before installing, the installation proceeds in English and as long as the PC language is kept as English the software will run in English. but if I put the PC language back to Japanese the software will run in Japanese. I like to keep the PC language as Japanese for everything else. I have lots of programs which can run in English, even when PC language is Japanese. Even the Sony video suite does it well, with a language choice in the preference.

Anyway, the problem is half-solved. It is a pain having the signout and back in  when changing PC language.

GoPro
Posts: 23,131

Re: Installed on a Japanese PC: only Japanese avaialble. I want english...

[ New ]

Hello @jacquesb6587

 

The application follows the language set on the computer.

We'll have this shared to the team.

Please continue checking our website for updates.

 

Regards,

Ej