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GoPro
Posts: 17,313

Re: Inladen met kabel via USB poort 3.0 werkt niet. Go pro Hero 8

Hi @thijsvanwely

 

Please make sure your drivers are up to date.

You can also try using a different cable.

For reference, see Camera is Not Recognized on Quik for desktop - Windows

 

Thanks!

Ej

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Sightseer
Posts: 3

Re: Inladen met kabel via USB poort 3.0 werkt niet. Go pro Hero 8

Drivers are updated and I just got myself a new EUR15.99 cable and it still does not work. When buying an expensive new camera such as Gopro I would expect things to work well............

 

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GoPro
Posts: 14,352

Re: Inladen met kabel via USB poort 3.0 werkt niet. Go pro Hero 8

Sorry to hear about that, @thijsvanwely. Are you able to see your files and does Quik for desktop allow you to import files by inserting the SD card directly to your desktop (through as SD card adapter perhaps)? It would be the best option to download your files to the computer at this time. 

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Sightseer
Posts: 3

Re: Inladen met kabel via USB poort 3.0 werkt niet. Go pro Hero 8

Yes I am able to see the downloaded files. Also I can download the files using a card reader.