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Sightseer
Posts: 1

I just signed up for GoPro Plus and my media is not loading to the Cloud storage.

Hi,

 

I just signed up for GoPro Plus, enabled mobile and cellular upload, but my media is not appearing in the Cloud, only the app.

 

I am not sure what else I need to do to move this media over.

 

Thanks,

Jen

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GoPro
Posts: 11,534

Re: I just signed up for GoPro Plus and my media is not loading to the Cloud storage.

Hello @rouseforeva. Were you able to get a confirmation that your media were successfully uploaded to the PLUS cloud? To isolate the issue, try uploading your media through other methods and see if you can view them in the cloud using these steps. Let us know what you find out.