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Sightseer
Posts: 1

I have gopro white 7some videos uploaded to app but some did not.

When I link camera with device app states updates complete. No new material found.There are still videos that I can view in camera that didn't download to app. I have reconnected and refreshed several times. Linking with Samsung tablet.

 

Bryan

GoPro
Posts: 9,511

Re: I have gopro white 7some videos uploaded to app but some did not.

Hi @snowytree67572

 

To isolate the issue, would you be able to test it with a mobile phone?

Let us know if the same happens.

 

Thanks!

Ej