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%3CLINGO-SUB%20id%3D%22lingo-sub-329942%22%20slang%3D%22en-US%22%3EI%20have%20gopro%20white%207some%20videos%20uploaded%20to%20app%20but%20some%20did%20not.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-329942%22%20slang%3D%22en-US%22%3E%3CP%3EWhen%20I%20link%20camera%20with%20device%20app%20states%20updates%20complete.%20No%20new%20material%20found.There%20are%20still%20videos%20that%20I%20can%20view%20in%20camera%20that%20didn't%20download%20to%20app.%20I%20have%20reconnected%20and%20refreshed%20several%20times.%20Linking%20with%20Samsung%20tablet.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBryan%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-329942%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20Fusion%20Studio%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Sightseer
Posts: 1

I have gopro white 7some videos uploaded to app but some did not.

When I link camera with device app states updates complete. No new material found.There are still videos that I can view in camera that didn't download to app. I have reconnected and refreshed several times. Linking with Samsung tablet.

 

Bryan

GoPro
Posts: 7,128

Re: I have gopro white 7some videos uploaded to app but some did not.

Hi @snowytree67572

 

To isolate the issue, would you be able to test it with a mobile phone?

Let us know if the same happens.

 

Thanks!

Ej