Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Sightseer
Posts: 1

I have cancelled my GoPro plus subscription back in 2019 but my creditcard is still getting charged

[ New ]
I have cancelled my GoPro plus subscription but GoPro is still charging my creditcard every month. How do I stop this?

Accepted Solutions
GoPro
Posts: 12,886

Re: I have cancelled my GoPro plus subscription back in 2019 but my creditcard is still getting c...

[ New ]

@wackojens2, please contact our Support Team so they can help look further into your account's info. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives. When you get ahold of them, provide them the email address associated with the PLUS subscription.

View solution in original post


All Replies
GoPro
Posts: 12,886

Re: I have cancelled my GoPro plus subscription back in 2019 but my creditcard is still getting c...

[ New ]

@wackojens2, please contact our Support Team so they can help look further into your account's info. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives. When you get ahold of them, provide them the email address associated with the PLUS subscription.