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Sightseer
Posts: 1

I don't have audio when importing files to GoPro Quik

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I have a Hero 5 and when we watched our videos on the iPhone App, they had audio...now when importing to pc, they don't. Please help.

GoPro
Posts: 19,195

Re: I don't have audio when importing files to GoPro Quik

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Hello @loyalstoke47527

 

Is this issue observed with all the videos that you have? Try adjusting the volume level when in play back mode and see if it does any change. Do you get audio when you play the files using a different media on your computer? If you do, try uninstalling and reinstalling the Quik app and see how it goes. Hope to hear back from you. 

 

Thanks, 
Marius