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GoPro Apps for Desktop
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Tourist
Posts: 5

I cannot download Quick for Windows.

Brand new PC - so PC supports minimum requiremets.

Click 'Download' and nothing happens.

In looking at the page source, it looks like the link opens an error page that is blank!

 

I would like to be able to download video/phots from go Pro camera via cable (Doing so by removing memory chip is time-consuming).

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GoPro
Posts: 6,097

Re: I cannot download Quick for Windows.

Hi @charlesw23642,

 

Can you please send a screenshot?

I was able to download it: https://gopro.com/en/us/shop/softwareandapp/quik-%7C-desktop/Quik-Desktop.html

 

Please let me know if you're still having a problem. 

 

Try to change your browser as well.

 

 

-Jay

Highlighted
Tourist
Posts: 5

Re: I cannot download Quick for Windows.

Thanks for the quick response!:-)

It is not working in latest version of Mozilla browser, but your reply prompted me to try a different browser - Google Chrome - it works!

Highlighted
Tourist
Posts: 5

Re: I cannot download Quick for Windows.

Suggestion: If the application does not work for Mozilla, show a message that states this AND what browsers the applicaiton is compatible with.

Highlighted
GoPro
Posts: 6,097

Re: I cannot download Quick for Windows.

Thanks @charlesw23642,

 

I'll share this to our team. 

 

 

 

-Jay