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%3CLINGO-SUB%20id%3D%22lingo-sub-233150%22%20slang%3D%22en-US%22%3EI%20can't%20change%20my%20email%20in%20my%20gopro%20account.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-233150%22%20slang%3D%22en-US%22%3E%3CP%3EI%20can't%20change%20my%20email%20in%20my%20gopro%20account.%20Following%20message%20shows%3A%20%26nbsp%3BUSER_SERVERRESPONSE_5024_EMAIL%3C%2FP%3E%3CP%3EWhat's%20wrong%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-233150%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Mac%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-233160%22%20slang%3D%22en-US%22%3ERe%3A%20I%20can't%20change%20my%20email%20in%20my%20gopro%20account.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-233160%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F74044%22%20target%3D%22_blank%22%3E%40samuelhoog03%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EChanging%20the%20email%20address%20associated%20with%20your%20GoPro%20account%20is%20as%20good%20as%20creating%20a%20new%20account%20through%20a%20different%20email.%20This%20means%20that%2C%20you%20will%20have%20to%20be%20using%20a%20new%20account%20moving%20forward%20if%20you%20would%20like%20to%20use%20a%20different%20email%20address.%20This%20would%20not%20be%20an%20issue%20as%20you%20can%20just%20delete%20your%20current%20GoPro%20Account%2C%20unless%20you%20have%20GoPro%20Plus%20subscription.%26nbsp%3BWhat%20is%20it%20that%20you%20were%20trying%20to%20do%3F%20May%20we%20know%20why%20there%20is%20a%20need%20to%20change%20the%20email%20address%3F%20The%20information%20will%20allow%20us%20to%20assist%20you%20better.%20Alternatively%2C%20you%20can%20reach%20out%20to%20our%20team%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20.%20They%20can%20help%2C%20too.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20regards%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

I can't change my email in my gopro account.

I can't change my email in my gopro account. Following message shows:  USER_SERVERRESPONSE_5024_EMAIL

What's wrong?

 


Accepted Solutions
Highlighted
GoPro
Posts: 7,116

Re: I can't change my email in my gopro account.

Hello @samuelhoog03

 

Changing the email address associated with your GoPro account is as good as creating a new account through a different email. This means that, you will have to be using a new account moving forward if you would like to use a different email address. This would not be an issue as you can just delete your current GoPro Account, unless you have GoPro Plus subscription. What is it that you were trying to do? May we know why there is a need to change the email address? The information will allow us to assist you better. Alternatively, you can reach out to our team here https://gopro.com/help/ContactUs . They can help, too. 

 

Best regards, 
Marius

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All Replies
Highlighted
GoPro
Posts: 7,116

Re: I can't change my email in my gopro account.

Hello @samuelhoog03

 

Changing the email address associated with your GoPro account is as good as creating a new account through a different email. This means that, you will have to be using a new account moving forward if you would like to use a different email address. This would not be an issue as you can just delete your current GoPro Account, unless you have GoPro Plus subscription. What is it that you were trying to do? May we know why there is a need to change the email address? The information will allow us to assist you better. Alternatively, you can reach out to our team here https://gopro.com/help/ContactUs . They can help, too. 

 

Best regards, 
Marius