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Hiker
Posts: 10

How does one file a bug? Is there a bug tracker?

Or do I just post here and hope somehow I get dev attention, like for this post? https://community.gopro.com/t5/GoPro-Apps-for-Desktop/orientation-discontinuity-after-export-Bug-in-...

 

Or is there some postwar tech like a bug tracker, and ticket numbers?

 

Please advise.

 

Michael

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GoPro
Posts: 15,156

Re: How does one file a bug? Is there a bug tracker?

Hi @redjump81336

 

You can click on Send Feedback under Help on Quik for desktop.

Alternatively, you may reach out to our Support Team for assistance.

 

Thanks!

Ej

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Hiker
Posts: 10

Re: How does one file a bug? Is there a bug tracker?

Thanks for your reply. 

 

In my above post you will find a bug report behind the link, with files uploaded and instructions to reproduce.

 

Could you please find a way to have somebody responsible in software development to have a look at it, reproduce it and state if it will be fixed?

 

I am specifically inquiring about filing and tracking a bug, not how to "contact support". 

 

 

best regards,

 

Michael

 

 

 

 

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GoPro
Posts: 6,703

Re: How does one file a bug? Is there a bug tracker?

@redjump81336, we appreciate the info. We'll share the details with the team in charge.