02-11-2019 02:19 PM - edited 02-11-2019 02:23 PM
I have an intel i7 7900 (so modern enough to support the codec)
I have a Nvidea GTX 1070 8GB video card (again modern enough to support the codec)
32 GB RAM
Winows 10 pro 1809 install, with the HEVC video extensions installed
I can upload the 4k 60fps videos onto my PC, watch them happily and edit them in Divinchi Resolve, but Quik just hangs, crashes or goes all choppy and plays perhaps one frame every 3 seconds as soon as I try to open one of them in create mode (or just double click on one to view it)
I just bought this new PC to edit my gopro hero 7 black videos, so what am i missing to get this working? I obviously don't want to convert every clip using some other 3rd part s/w, I assume I'm missing something simple?
Thanks in advance
02-14-2019 05:24 PM
02-19-2019 12:26 PM
We already forwarded this concern.
Please check this article for now: https://gopro.com/help/articles/block/hevc
You can try to use other video editing software to edit your HEVC videos:
You may try to check VSDC, Adobe Premiere or if you're using Mac try to use Final Cut Pro X.
04-02-2019 12:55 PM
Any idea when it will be supported?
I think that this article should also be reworded, https://gopro.com/help/articles/block/hevc it seems to state that HEVC is supported... which is not true :(
Is my Computer Compatible with HEVC?
HEVC is supported on Windows 10 computers using the Intel Kaby Lake (or equivalent) processor and newer.
04-02-2019 01:21 PM
@greenrange57881, as far as I know Microsoft released a minor update to Windows 10 which brings HEVC Codec support for the devices. This was also later released as an application that users may install to add support for HEVC videos to the system again.