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01-09-2019 09:17 PM
Re: Hero5 not recognised when connected to imac with Mac OS Mojave
[ New ]Hi guys
After updating the IOS to Mojave 10.4.2 it will not import files from the camera (Hero 7 Black) to my IMac.
Very frustrating!
Is this an Apple issue?
Thanks and regards
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01-10-2019 04:15 PM
Re: Hero5 not recognised when connected to imac with Mac OS Mojave
[ New ]
Did you mean 10.14.2?
What error message are you getting?
Please go over the troubleshooting steps:
Camera is Not Recognized on Quik for desktop - Mac
Let us know how it goes.
Thanks!
Ej
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01-17-2019 05:39 AM
Re: Hero5 not recognised when connected to imac with Mac OS Mojave
[ New ]Has this been resolved?? I still can't sync to Mac. It's 2019 !! Fix it please!
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01-17-2019 06:07 AM
Re: Hero5 not recognised when connected to imac with Mac OS Mojave
[ New ]Hello @geags. Yes. You will need to fully update your Mac to the latest OS version.
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01-17-2019 07:06 AM
Re: Hero5 not recognised when connected to imac with Mac OS Mojave
[ New ]It is the latest version. Now what? I can't believe this is happening.
@mariustanya wrote:Hello @geags. Yes. You will need to fully update your Mac to the latest OS version.
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01-17-2019 08:16 AM - edited 01-17-2019 08:17 AM
Re: Hero5 not recognised when connected to imac with Mac OS Mojave
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03-02-2019 05:49 AM
Re: Hero5 not recognised when connected to imac with Mac OS Mojave
[ New ]I still have this problem!
Details:
I have a GoPro 7 Black
Macbook is on the latest software update: MacOS Mojave 10.14.3 (18D109)
Gopro is on the latest update too
Image Capture doesn't recognise at all
GoPro Quick doesn't recognise at all
I used to be able to connect without a problem and at some point it just stopped. I guess it was after a software update on my MacBook.
This has been going on for a while now, why isn't this fixed yet?
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03-05-2019 10:56 AM
Re: Hero5 not recognised when connected to imac with Mac OS Mojave
[ New ]Hello @kammedli89. Thank you for the feedback. We have reported the matter to our team. We are still waiting for an update. In the meantime, try manually importing your GoPro footage to your Mac using an SD card adapter. You may also save the footage through the GoPro App on a mobile device. Feel free to post back fro any other concerns or questions. Best regards!
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