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Tourist
Posts: 1

Hero 9 does not connect with pc

[ New ]

I plug my usb into the 9 and then turn on camera it says usb connected but I cannot find it on any of my drives to transfer videos. any suggestions ??  


Accepted Solutions
GoPro
Posts: 28,573

Re: Hero 9 does not connect with pc

[ New ]

Hi @cathyb14

 

Can you please check if MTP is selected for USB Connecton?

You may also check Camera is not Recognized when Plugged into a Computer USB Port

Let us know how it goes.
You may also try using an SD card adapter to access the files on the card.
 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 28,573

Re: Hero 9 does not connect with pc

[ New ]

Hi @cathyb14

 

Can you please check if MTP is selected for USB Connecton?

You may also check Camera is not Recognized when Plugged into a Computer USB Port

Let us know how it goes.
You may also try using an SD card adapter to access the files on the card.
 

 

Thanks!

Ej