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Tourist
Posts: 2

Hero 8 black - No MTP or GoProConnect Connection to Win10

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Defect:

Die Verbindung der GoPro Hero 8 black v.02.05 zur Quik App v. 2.7.0.945 (Win10) wird nicht im MTP oder GoProConnect via USB-Kabel hergestellt.

Die Verbindung zu via WLAN zur Quik App auf einem Android Smartphone (Huawei P30Pro) ist möglich.

 

Wie kann die Verbindung zum Laptop hergestellt werden? Firmware ist aktuell.

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GoPro
Posts: 29,755

Re: Hero 8 black - No MTP or GoProConnect Connection to Win10

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Hi @jank022

 

Are you missing the USB Connection settings?

See if re-flashing the software will help.

Follow the manual update steps on https://gopro.com/en/us/update/hero8-black

 

Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Thanks!

Ej

Tourist
Posts: 2

Re: Hero 8 black - No MTP or GoProConnect Connection to Win10

[ New ]

Hi Ej,

 

thanks for the links and the really fast support!

It wasnt the sw of the gopro, the problem was the formatting the sd card. I cleaned it and the gopro connected itself to the pc.

 

nevertheless thank you for the help!

 

Best regards,

Jan