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Tourist
Posts: 3

Hero 7 Black opens on startup

[ New ]

System: Windows 10

Despite not being present in Startup both the app and Quik insist on starting at startup. As they are not listed in Startup there appears no way to turn them off.

Help would be appreciated thanks

td


Accepted Solutions
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GoPro
Posts: 6,097

Re: Hero 7 Black opens on startup

[ New ]

Got it @greygypsies,

 

Have you tried booting your computer without an SD card already?

 

Is it still showing on startup?

 

-Jay 

View solution in original post

Tourist
Posts: 3

Re: Hero 7 Black opens on startup

[ New ]
Sorry Jay, When I said yes, I meant yes there was an SD card in, yes I recognised what the problem was, and yes I had removed it and yeas it fiixed the problem.
Thank you very much for your reply. It is very much appreciated.
Cheers
td

View solution in original post


All Replies
GoPro
Posts: 6,097

Re: Hero 7 Black opens on startup

[ New ]

Hi @greygypsies,

 

Do you have your camera plugged in to your computer before you turn on your computer?

Or do you have SD card plugged in?

 

If you don't have a camera plugged in or SD card please send a screenshot so that we could check. 

Regards,

-Jay 

Tourist
Posts: 3

Re: Hero 7 Black opens on startup

[ New ]
Yes Jay, an SD card.
Thx
td
Highlighted
GoPro
Posts: 6,097

Re: Hero 7 Black opens on startup

[ New ]

Got it @greygypsies,

 

Have you tried booting your computer without an SD card already?

 

Is it still showing on startup?

 

-Jay 

Tourist
Posts: 3

Re: Hero 7 Black opens on startup

[ New ]
Sorry Jay, When I said yes, I meant yes there was an SD card in, yes I recognised what the problem was, and yes I had removed it and yeas it fiixed the problem.
Thank you very much for your reply. It is very much appreciated.
Cheers
td
GoPro
Posts: 6,097

Re: Hero 7 Black opens on startup

[ New ]

You're welcome @greygypsies