Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-279124%22%20slang%3D%22en-US%22%3EHero%206%20no%20GPS%20data%20on%20Quik%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-279124%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20Quik%20desltop%20app%20is%20claiming%20my%20recent%20videos%20have%20no%20GPS%20data%20(cant%20add%20gauges).%20When%20I%20use%20the%20ipad%20app%20everything%20works%20fine%20with%20the%20same%20videos.%20Also%20previous%20videos%20(about%20a%20month%20old)%20also%20work%20fine%20on%20the%20desktop%20app%20-%20no%26nbsp%3Bsettings%20have%20been%20changed%20in%20the%20camera.%20I%20have%20deleted%20an%20reinstalled%20the%20app%20-%20no%20difference.%3C%2FP%3E%3CP%3EIm%20on%20OSX%20High%20Sierra%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-279124%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Mac%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-281888%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20no%20GPS%20data%20on%20Quik%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-281888%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F85104%22%20target%3D%22_blank%22%3E%40epicstar77853%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWe%20have%20shared%20this%20information%20to%20the%20team%20in%20charge.%3C%2FP%3E%0A%0A%3CP%3EWe'll%20post%20back%20on%20this%20thread%20as%20soon%20as%20we%20get%20an%20update.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-319182%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20no%20GPS%20data%20on%20Quik%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-319182%22%20slang%3D%22en-US%22%3E%3CP%3Ec'mon%20man%20it's%20been%202%20months%20and%20still%20same%20issue%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-319183%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20no%20GPS%20data%20on%20Quik%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-319183%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-319346%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%206%20no%20GPS%20data%20on%20Quik%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-319346%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F95241%22%20target%3D%22_blank%22%3E%40alicanakkas%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWe're%20working%20as%20best%20as%20we%20can%20to%20provide%20workable%20and%20optimal%20resolutions.%20Rest%20assured%2C%20we'll%20keep%26nbsp%3Beveryone%20posted%20as%20soon%20as%20we%20have%20any%20further%20information.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWe%20appreciate%20your%20patience.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EKind%20Regards%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EAnn%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

Hero 6 no GPS data on Quik

The Quik desltop app is claiming my recent videos have no GPS data (cant add gauges). When I use the ipad app everything works fine with the same videos. Also previous videos (about a month old) also work fine on the desktop app - no settings have been changed in the camera. I have deleted an reinstalled the app - no difference.

Im on OSX High Sierra

GoPro
Posts: 6,050

Re: Hero 6 no GPS data on Quik

 

Hi @epicstar77853

 

We have shared this information to the team in charge.

We'll post back on this thread as soon as we get an update.

 

Thanks!

Ej

 

 

Tourist
Posts: 2

Re: Hero 6 no GPS data on Quik

c'mon man it's been 2 months and still same issue

Tourist
Posts: 2

Re: Hero 6 no GPS data on Quik

[ Edited ]
 
GoPro
Posts: 797

Re: Hero 6 no GPS data on Quik

Hi @alicanakkas,

 

We're working as best as we can to provide workable and optimal resolutions. Rest assured, we'll keep everyone posted as soon as we have any further information.

 

We appreciate your patience.

 

Kind Regards,

 

Ann