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Tourist
Posts: 4

Hero 6 does not show up in Quik when connected

I've tried several combinations of powering on / off the computer and GoPro Hero 6 and I haven't had any luck with Quik recognizing my brand new camera.  It's the first time I'm trying to hook it up.  I had no such issues with my Hero 4 Black.  Oh the irony of the name of this software.  Any help out there?

GoPro
Posts: 6,008

Re: Hero 6 does not show up in Quik when connected

 

Hi @justinline

 

I am sorry for any troubles caused. Depending on the operating system, kindly check the troubleshooting steps listed on these links:

 

Mac

Windows

 

In addition to this, please ensure that the camera and the program is up to date.

 

Let us know how it goes.

 

 

Thanks!

Ej