Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Tourist
Posts: 2

Hero 4 Black, video wont play, and the screen remains blank.... Computer has Intel HD Graphics Card

Help......... The Micro SD card has the content, because it will play on my iPhone 7+

Highlighted
GoPro
Posts: 3,924

Re: Hero 4 Black, video wont play, and the screen remains blank.... Computer has Intel HD Graphic...

Hi @spiryhero37878,

 

Give these steps a try:

 

https://gopro.com/help/articles/How_To/How-to-Correct-Choppy-or-Broken-Up-Playback

 

Let us know how it goes!

 

Best,

Ryan