06-21-2019 08:00 PM
Step 1: Validate your hardware with GoPro's article here:https://gopro.com/help/articles/block/hevc
* TL;DR = As a general rule (ther might be exceptions) your CPU should be manufactured on/after Q1 2017.
* Kaby Lake = "i3/i5/i7 7xxx"
* Coffe Lake = "i3/i5/i7 8xxx"
* (and so on.. Find your CPU model vs. Generation here: https://en.wikipedia.org/wiki/List_of_Intel_microprocessors)
Step 2a: Make sure you have the latest version of Quik installed.
Step 2b: If your hardware meets their specifications, and it still doesn't work - then you likely need to just add the (free) HEVC Extension to Windows 10: https://www.microsoft.com/en-au/p/hevc-video-extensions-from-device-manufacturer
* Close Quik
* Install that extension
* Re-open Quick - no reboot required.
* Click the gear icon, top right
* Click "Scan" in the right-hand side of the "Media Folders" text box.
All your HEVC-dependant videos should now be scanned in, and appear in your media list.
GOPRO: Add this to your F2#$%ING HEVC article, I spent ages trying to figure this out ffs.
08-11-2019 09:55 AM
Quick version 220.127.116.115 does not recogise AMD Rysen 7 3700X as good cpu. Result is that application is not supporting HEVC. Any idea how to trigger on this codec?
08-11-2019 03:04 PM
Hello @gabrylek. As some Windows computer users shared, see if there is a need for you to install the HEVC codec extension for Windows 10.