Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Sightseer
Posts: 1

HOW DO I DOWLOAD VIDEO FROM HERO TO COMPUTER

QUIK is installed but it doesn't give me an option to transfer files from my HERO+

Highlighted
GoPro
Posts: 9,801

Re: HOW DO I DOWLOAD VIDEO FROM HERO TO COMPUTER

Hello @mikeq86. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 

 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer. 

Highlighted
Tourist
Posts: 2

Re: HOW DO I DOWLOAD VIDEO FROM HERO TO COMPUTER

You can use Universal GoPro App for instant download your video files (plug and play). And do other things. You don't need any technical knowledge to do it. :)

https://cor2tect.com/product/universal-gopro-app

 

Just wifi is enough!