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Sightseer
Posts: 1

HOW DO I DOWLOAD VIDEO FROM HERO TO COMPUTER

[ New ]

QUIK is installed but it doesn't give me an option to transfer files from my HERO+


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GoPro
Posts: 15,318

Re: HOW DO I DOWLOAD VIDEO FROM HERO TO COMPUTER

[ New ]

Hello @mikeq86. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 

 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer. 

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GoPro
Posts: 15,318

Re: HOW DO I DOWLOAD VIDEO FROM HERO TO COMPUTER

[ New ]

Hello @mikeq86. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 

 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer. 

Tourist
Posts: 2

Re: HOW DO I DOWLOAD VIDEO FROM HERO TO COMPUTER

[ New ]

You can use Universal GoPro App for instant download your video files (plug and play). And do other things. You don't need any technical knowledge to do it. :)

https://cor2tect.com/product/universal-gopro-app

 

Just wifi is enough!