Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Tourist
Posts: 5

HEVC Quik Windows10 AMD do not play

[ New ]

Hola. Tengo unas grabaciones con Gopro Hoero9 Black en HEVC pero Quik me dice que no las puede importar porque mi sistema no es compatible.

Me dice: Quik para ordenador seguirá copiando los archivos HEVC al ordenador, pero no aparecerán en la galería de contenidos de Quik para ordenador. Además, las aplicaciones de terceros no podrán reproducir archivos HEVC.

Eso no es cierto porque en Windows10 puedo reproducir HEVC con VLC o Media player classic (MPC) sin problemas.

Mi equipo es:

- AMD Ryzen Threadripper 2990WX

- Nvidia 970 GTX

- Disco SSD

- Windows 10

El equipo es bastante moderno y no me debería dar problemas

 

Alguna solución? He probado ya varias cosa y nada, Quik no las importa

 

gracias

 


Accepted Solutions
GoPro
Posts: 20,485

Re: HEVC Quik Windows10 AMD do not play

[ New ]

Sorry to hear about the issue, @rigoel007. Quik is no longer in development, so while some functions of cameras may work with it, we have not provided an update to the program prior to the release of the HERO8 Black. We are unable to determine what features will work, what will not, and what consistency you may get with the HERO9 Black camera. In the meantime, you may explore other programs that can be used to view and edit your GoPro footage. 

View solution in original post


All Replies
GoPro
Posts: 20,485

Re: HEVC Quik Windows10 AMD do not play

[ New ]

Sorry to hear about the issue, @rigoel007. Quik is no longer in development, so while some functions of cameras may work with it, we have not provided an update to the program prior to the release of the HERO8 Black. We are unable to determine what features will work, what will not, and what consistency you may get with the HERO9 Black camera. In the meantime, you may explore other programs that can be used to view and edit your GoPro footage.