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12-29-2018 08:10 AM
HEVC PC compatibility
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Hi Have a new high spec PC yet Quik tells me that my machine is not compatible with HEVC and I need to convert the files. I can't believe this. Any ideas?
Processor: AMD Ryzen 7 2700X 8 Core
Graphics Card: NVIDIA Geforce GTX 1070ti
Memory 32GB DDR4 3200
Windows 10 Pro
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12-29-2018 11:46 AM
Re: HEVC PC compatibility
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Hi,
i had the same problem, i think u got to load a software update from the windows store...
the HEVC codec is not longer supported via normal update from microsofrt...
i only had the german link:
https://www.microsoft.com/de-de/p/hevc-videoerweiterungen-vom-geratehersteller/9n4wgh0z6vhq?activeta...
but something like this u got to download and install...
a second possibility is to install the "VLC-Player" there should be the codec with installed too...
12-29-2018 03:58 PM
Re: HEVC PC compatibility
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Apologies, I re-added the media and it selected the images. Thank you so much!
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12-29-2018 11:46 AM
Re: HEVC PC compatibility
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Hi,
i had the same problem, i think u got to load a software update from the windows store...
the HEVC codec is not longer supported via normal update from microsofrt...
i only had the german link:
https://www.microsoft.com/de-de/p/hevc-videoerweiterungen-vom-geratehersteller/9n4wgh0z6vhq?activeta...
but something like this u got to download and install...
a second possibility is to install the "VLC-Player" there should be the codec with installed too...
12-29-2018 03:34 PM
Re: HEVC PC compatibility
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Thanks for the reply. Tried that and sadly it made no difference. Shame as I took a video at 240 FPS and I want to see it on my computer but it will not show it
12-29-2018 03:58 PM
Re: HEVC PC compatibility
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Apologies, I re-added the media and it selected the images. Thank you so much!
12-30-2018 02:20 AM
Re: HEVC PC compatibility
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01-10-2019 03:24 AM
Re: HEVC PC compatibility
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I have the same issue.
Quik says my system is not compatible with HEVC video, but it is and easily plays the videos in VLC.
The laptop has Intel i7-8550U CPU, Intel UHD Graphics 620, 16GB RAM (HP EliteBook 840 G5)
01-10-2019 08:19 AM
Re: HEVC PC compatibility
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As indicated on this article:
Quik for dekstop will still copy HEVC files to your computer, but those files may struggle to play back.
You may use other programs in viewing/editing your HEVC files.
Thanks!
Ej