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Tourist
Posts: 2

Re: HEVC Media does not show up in Quick on new Windows 10 PC

Same problem, no problems watching media on win10, 4k60, h265 on a 4k display using eg VLC but quik doesnt recognize h265 media produced by GP7BE. :-/

Highlighted
Tourist
Posts: 5

Re: HEVC Media does not show up in Quick on new Windows 10 PC

For me there is no more problem to play in Quick and other third-party players since latest Windows 10 updates.
Highlighted
Tourist
Posts: 1

Re: HEVC Media does not show up in Quick on new Windows 10 PC

Same issue. HVEC video plays as smooth as you like on my pc (even in the default windows film & tv app), quik copies them but says not supported. Machine has 32gb RAm, Intel® Core™ i7-8809G, RTX 2080, running windows 10 pro.

Fix it. 

Highlighted
Sightseer
Posts: 2

Re: HEVC Media does not show up in Quick on new Windows 10 PC

Same for me... It looks like no one takes care about this issue!
Highlighted
Tourist
Posts: 5

Re: HEVC Media does not show up in Quick on new Windows 10 PC

these gopro idiots have had this same problem for 3 years now.  If I would have know they were so incompetent, I would not have bought the newer hero 7.  I think I'll return it and get the Garmen Virb.

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Sightseer
Posts: 1

Re: HEVC Media does not show up in Quick on new Windows 10 PC

Same here.  H.265/HEVC plays just fine on our machine using VLC & MPC-HC, even though it has an old i7-2600k 4-core, courtesy of the 1050ti GPU & a fast ssd.

 

Have you never heard of HARDWARE ACCELERATION?

 

It was bad enough that Qwik would not support the same setup running W7.

 

All you have to do is make Qwik check the graphics card, guys & gals!  AND don't believe everything Intel tells you.

 

SW compatibility is VERY important to the long-term future of any imaging company.  Arbitrary decisions like this are a really bad idea.

 

FIX IT GOPRO!

Highlighted
Tourist
Posts: 11

Re: HEVC Media does not show up in Quick on new Windows 10 PC

The videos shot at 4k play just fine on Windows 10 media player after installing HEVC codec using WIndows Store.  However, the GoPro Quick claims it cannot open these files.

 

I can edit, view in Adobe Premeir Pro and other video edditors just fine.

 

This is clearly GoPro Quick problem. 

 

It would be nice for GoPro to offer SW that actually works and is critical (breaks it) bug free.

Highlighted
Tourist
Posts: 3

Re: HEVC Media does not show up in Quick on new Windows 10 PC

Gleiches Problem mit HEVC von Gopro8.

Bei meinem PC mit altem Xeon X5650 und GTX1060 auf Windows 10 64 bit Basis werden die HEVC von jeder Software erkannt, außer von der Hauseigenen Gopro Quik Software nicht!

 

....okay, Gopro schreibt.:

"HEVC wird auf Windows 10-Computern mit dem Intel Kaby Lake (oder einem gleichwertigen) Prozessor und neuer unterstützt. "

 

Fazit.:

 

Bei meinem Surface 5 mit einem i7-7660 auf Windows 10 64 bit Basis funktioniert es genauso gut, nämlich GAR NICHT!!!

 

War ein Fehler mir die neue Gopro8 zu kaufen. Viele User im Netz berichten vom gleichen Problem, und das seit langer Zeit, eine Lösung habe ich bis jetzt noch nicht gefunden. Die Idee mir auch eine Gopro Max zu kaufen, habe ich klar verworfen!