02-24-2019 03:58 PM
Sorry about that.
It's just a system limitation not your computer.
GoPro Quik can't handle 4k 60fps.
Jay, How do we add telemetry to 4K video??? Having Telemetry was one of the major selling points for this product!
02-25-2019 05:08 AM
In order for the videos to show up on windows 10, you need to go to the microsoft store app (installed on your windows 10 computer), and search for the Windows 10 HEVC extensions. Not really sure why this particular package costs $0.99 to download, but I installed it and then all of my videos were able to be visible, and play natively using the Windows 10 media player. And, they will then show up inside of Quik.
Hope this helps.
I, on the other hand, have a worse problem - i can view, but when I try to export, it tells me my system isn't compatible. (already created a new msg on this one.
02-25-2019 05:09 AM
Actually, GoPro Quik does support 4k/60fps. I use it successfully on my much-older mac. Interestingly how it won't work on my much-more-expensive, much-faster, and 4k-supported Windows 10 computer.
3 weeks ago
Video files are recorded using the h.264 codec and the MP4 file type, the exception being some resolution/frame rate combinations on the HERO6 and HERO7 Black.
With the HERO6 & HERO7 Black, HEVC (h.265) is utilized for applicable modes.