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Sightseer
Posts: 1

Gopro videos not supported anywhere

[ New ]

Hello,

 

I am shooting vidoes on my gopro hero 7 black in 2.7k 120 frames a second and i was dissappointed whenever i realized that those video files are not supported on anything. First i tried premier pro and it didnt decode the video and i understood that i might need gopros propriatary editing service to recieve those videos. I downloaded quik for my desktop and the app will not even allow those videos onto the app probably because it also can not decode the video. i did an experiment and the quik app and it refuses to decode 4k 60 fps, 2.7k 120 fps, and 1080 240fps videos. i think that i must be doing something wrong because it doesnt make sense that gopro would market higher quality videos with higher fps but they dont even work. please help.

 

 


Accepted Solutions
GoPro
Posts: 27,018

Re: Gopro videos not supported anywhere

[ New ]

Hi @fastcreek338

 

Please refer to HEVC Explained

Also, please make sure to install HEVC codec.

Check out https://community.gopro.com/t5/Cameras/Go-Pro-quik-PC-version-mk4-files/m-p/539718#/M134126

 

Let us know how it goes.

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 27,018

Re: Gopro videos not supported anywhere

[ New ]

Hi @fastcreek338

 

Please refer to HEVC Explained

Also, please make sure to install HEVC codec.

Check out https://community.gopro.com/t5/Cameras/Go-Pro-quik-PC-version-mk4-files/m-p/539718#/M134126

 

Let us know how it goes.

 

Thanks!
Ej