Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Sightseer
Posts: 2

Gopro video lagging

[ New ]
When i open My gopro videos on my newly bought laptop(1 day old)
(Hp i3 gen 7 ) on gopro quick , they all are lagging. But it plays smoothly on windows media player.what seem to be the problem?? Please help?

Accepted Solutions
GoPro
Posts: 23,340

Re: Gopro video lagging

[ New ]

 

Hi @thesailor991

 

 

Kindly check if your computer meets the minimum system requirements for Quik for Desktop.

 

Once verified, you may reach our to our Support Team if you continue to experience the issue. https://gopro.com/help/ContactUs

 

 

Regards,

Ej

View solution in original post


All Replies
GoPro
Posts: 23,340

Re: Gopro video lagging

[ New ]

 

Hi @thesailor991

 

 

Kindly check if your computer meets the minimum system requirements for Quik for Desktop.

 

Once verified, you may reach our to our Support Team if you continue to experience the issue. https://gopro.com/help/ContactUs

 

 

Regards,

Ej