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Reply
Anonymous
Posts: 0

Re: Gopro studio.exe has stopped working

Hi I followed the steps of deleting my app setting file and I am still having the same issue with Go Pro studio not loading my video that I've already put countless hours into editing. PLEASE HELP!

Anonymous
Posts: 0

Re: Gopro studio.exe has stopped working

Adding to my above comment...

 

After I delet the appsettings file. I try to open Studio and it does not work. When I go back to check the C drive appsettings is now there again after I deleted it. 

Sightseer
Posts: 1

Re: Gopro studio.exe has stopped working

Been battling this myself and this fixed it!

Sightseer
Posts: 1

Re: Gopro studio.exe has stopped working

Yup same issue. Studio opens fine by itself. Just finished a project ive been working on for WEEKS and i went to export it, studio crashed, none of the autosave files are discoverable anymore and when i try to double click on the project link to open it up in studio i just get the GoPro Studio has stopped working... and then it makes me close the program because of it crashing. Does the same thing if i try and open the project via the file drop down once the studio is already open. This is ridiculous... its not wonder the stock has dropped.

Sightseer
Posts: 1

Re: Gopro studio.exe has stopped working

Hi,

 

maybe some suggestions how to fix this problem with crashing gopro studio program? It crashes when I'm traying to import new files.

 

Already tried : restart computer, rewrite program, change .exe compatibility to windows 7, delete 'appsettings' file, update drivers.

 

p.s. before program was working.

Untitled.png
GoPro Community Manager
Posts: 5,858

Re: Gopro studio.exe has stopped working

@toughjump2525 and @darktitan - Since this thread started, we've updated the Studio software a couple of times and have moved it from being a standalone program to a feature in our new Quik for Desktop software. If you are still using Studio as a standalone program, you are using an outdated version of the program, which is likely contributing to the issues you're reporting.

 

You can download Quik for Desktop at https://shop.gopro.com/softwareandapp/quik-%7C-desktop/Quik-Desktop.html.

 

Thanks,

Jeff

Tourist
Posts: 2

Re: Gopro studio.exe has stopped working

Hello, I have the same problem: "GoPro.exe stop working", so I did the first troubleshooting step: deleting the "appsettings" file. So I did, but unfortunately it didn't work. Is there another troubleshooting step for solving this problem? I'd aprecciate if someone responds. Thanks.


GoPro Community Manager
Posts: 5,858

Re: Gopro studio.exe has stopped working

@zarigüeyacr - Have you downloaded and installed Quik for Desktop?