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Sightseer
Posts: 1

Gopro quick quality lost when render the clips

[ New ]
When i finish a clip or tried to render him, i lost all the quality in the clips, i have unistalled and installed again, and i have the last version of the desktop app , and my drivers are ok, but i have the same issue all the time?? What can i do?? I dont want to use a 3 party editing program... please help me

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GoPro
Posts: 19,815

Re: Gopro quick quality lost when render the clips

[ New ]

Hello @hardysurf02210

 

Good to know that you already have the latest version of Quik for desktop installed. If your computer drivers are already updated and you still experience loss of quality on your edits via Quik, it would be best to get in touch with our Support team so they can walk you through further troubleshooting steps. The issue might be associated with particular settings on your computer, so there is a need to determine computer system information. You might also be asked to provided sample footage so please have them ready when you contact the team here https://gopro.com/help/ContactUs

 

Thanks, 
Marius

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All Replies
GoPro
Posts: 19,815

Re: Gopro quick quality lost when render the clips

[ New ]

Hello @hardysurf02210

 

Good to know that you already have the latest version of Quik for desktop installed. If your computer drivers are already updated and you still experience loss of quality on your edits via Quik, it would be best to get in touch with our Support team so they can walk you through further troubleshooting steps. The issue might be associated with particular settings on your computer, so there is a need to determine computer system information. You might also be asked to provided sample footage so please have them ready when you contact the team here https://gopro.com/help/ContactUs

 

Thanks, 
Marius