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Tourist
Posts: 6

Gopro max VR player wont import .360 files

[ New ]

Hi All,

Gopro VR player wont import .360 files, infact it doesnt even recognise them to list them as available. the files are visable on the micro SD card in file explorer, so they exist but are not visable to edit in the VR player windows software.

Any ideas where I am going wrong?


Accepted Solutions
GoPro
Posts: 15,266

Re: Gopro max VR player wont import .360 files

[ New ]

@tommymurphy, thanks for reaching out. Please ensure that your Windows OS is updated and the drivers are updated to their latest version. You can also see What Are the Minimum System Requirements for GoPro Player? for further reference.

Depending on the file size and the computer's performance, it may take some time to convert .360 files to .mov (5.6K resolution) format.

If you upload the converted file to YouTube, are you still experiencing issues with the playback?

View solution in original post


All Replies
Tourist
Posts: 6

Re: Gopro max VR player wont import .360 files

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Ok from reading other threads i got the fix for this using gopro max exporter from the Microsoft store. It's very slow to export the .360 files to be .mov files and the software hung up a few times.
I then tried to view the files in the gopro VR viewer and it was anything but smooth it was just jumping feom one still image in the video to another. My laptop has an intel I5 with 16Gb ram and a SSD hard drive so hoping it's not underpowered.
I'm wanting to edit the videos to work on YouTube VR
Any input oruggestions are welcome.
Thanks
GoPro
Posts: 15,266

Re: Gopro max VR player wont import .360 files

[ New ]

@tommymurphy, thanks for reaching out. Please ensure that your Windows OS is updated and the drivers are updated to their latest version. You can also see What Are the Minimum System Requirements for GoPro Player? for further reference.

Depending on the file size and the computer's performance, it may take some time to convert .360 files to .mov (5.6K resolution) format.

If you upload the converted file to YouTube, are you still experiencing issues with the playback?

Tourist
Posts: 6

Re: Gopro max VR player wont import .360 files

[ New ]
Thank you, to upload to YouTube I need to add spherical metadata, when the video is uploaded it works fine on phones and pcs but not on my oculus quest. I'm going to try converting it to 0.564 and upload it and also try uploading with out adding YouTube's spacial metadata to see if i get any improvement.
Is there any go by guides from gopro to help with this that you are aware of?
Thanks
GoPro
Posts: 15,266

Re: Gopro max VR player wont import .360 files

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@tommymurphy, there are no official GoPro guides, however, you can check out the discussion of other Hub members in this thread.

Tourist
Posts: 4

Re: Gopro max VR player wont import .360 files

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I found that if i open GoPro Max exporter, and convert my max 360 to .mp4, i am at least able to open the video up in VR player.  But then the issue i ran into is i can not do any editing.  It is only a player and not an editing tool.  How am i supposed to edit in VR??? 

GoPro
Posts: 15,266

Re: Gopro max VR player wont import .360 files

[ New ]

@jonathang0484, the VR Player is only a 360 video player that allows you to play with your spherical videos on your computer. You can get full creative control of your GoPro 360 footage with the GoPro FX Reframe plugin for Adobe Premiere Pro® and Adobe After Effects®. See GoPro MAX Exporter for more details.

For further reference, we are planning to add the same level of features for MAX Exporter (Windows) as users with Mac currently get with the GoPro Player.

Alternatively, you can also edit your MAX 360 footage using the GoPro App on your mobile device. See How to Use Reframe in the GoPro App for more details.

Tourist
Posts: 6

Re: Gopro max VR player wont import .360 files

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Tourist
Posts: 6

Re: Gopro max VR player wont import .360 files

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It seems very poor that go pro dont have their own editing software for 360 videos and instead we have to rely on other software providers to pick up where they left off. These cameras are available over a year now with very little gopro support.
GoPro
Posts: 15,266

Re: Gopro max VR player wont import .360 files

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@tommymurphy, apologies for the inconvenience this may have caused you. Windows is a fragmented operating system that covers a myriad of home setups. These setups require video encoding and decoding support for spherical media that need to be tested across multiple devices. For this reason, we’re taking a little more time to get things ready to make sure it meets the expectation of our users.

Software Updates Release Notes can be found here GoPro Player/GoPro MAX Exporter: Release Notes

 

Thank you for your patience as we work through this and for being a GoPro customer.

GoPro
Posts: 15,266

Re: Gopro max VR player wont import .360 files

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Just for clarification, to sum-up/reiterate, the VR Player is a 360° video player. The .360 files from MAX need to be converted first into a standard spherical video file format using GoPro MAX Exporter (Windows) or the GoPro Player (Mac).

Hiker
Posts: 11

Re: Gopro max VR player wont import .360 files

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Your best free opton is to use DaVinci Resolve with the reframe360  OpenFX Plugin.

 

Best YouTube Video showing workflow: DaVinci Resolve - Reframe Qoocam 8K, Insta360 One R & GoPro Max FREE & DOESN'T SUCK!

 

Hopeful someday Go Pro will provides an option for Windows, but righ now holding breath... 

 

Best regards,

 

Mr. Ventures

 

Sightseer
Posts: 2

Re: Gopro max VR player wont import .360 files

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Exactly! I have the same issue

GoPro
Posts: 20,785

Re: Gopro max VR player wont import .360 files

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Hello, @toughcave4686. Our team is in very active development of the GoPro Player for Windows. If you haven't yet, sign up to be part of the Beta testing group so you can participate in the testing and have access to the latest build/version of the Player.

 

To start, please fill out the form at https://forms.gle/fJgfm982PUPbn23D7 . Please note that there will be no automatic response. The form just puts you on the list of those who will receive the email when the update is sent out. Thanks!

Tourist
Posts: 1

Re: Gopro max VR player wont import .360 files

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All this is not clear at all to me.

 

On windows (which I remember is the most used OS worldwide) should we wait for GoPro player or should we use GoPro VR player (which doesn't work), GoPro max exporter (which is slow also on high-end pc) or what?

 

It is a shame that in June we still don't have a simple, one-program to reframe our MAX videos...

Sightseer
Posts: 2

Re: Gopro max VR player wont import .360 files

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Very well said. I bought the GoPro max a few months ago and I still can't use my footage because GoPro has no software to edit the 360 on my windows. They refer to the GOPro VR but that does not edit videos on the PC, it can only do it on the phone which is not an option for me as I don't have enough space there.

Sightseer
Posts: 1

Re: Gopro max VR player wont import .360 files

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Can't download GoPro Max Exporter on windows 10 via Microsoft link. GoPro, do you have a direct link to get it ?

 

Thanks

 

Hugues


@tommymurphy wrote:

Hi All,

Gopro VR player wont import .360 files, infact it doesnt even recognise them to list them as available. the files are visable on the micro SD card in file explorer, so they exist but are not visable to edit in the VR player windows software.

Any ideas where I am going wrong?


 

Sightseer
Posts: 1

Re: Gopro max VR player wont import .360 files

[ New ]

I use Cyberlink Power Director after I 'stiched' my 360 videos from GoPro Fusion Studio. In Cyberlink I can convert 360 to 2D. During editing mode I can choose whatever angle I like to come out to 2D, then produce.

GoPro
Posts: 29,704

Re: Gopro max VR player wont import .360 files

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HI @megadusk4141

 

Check out https://www.microsoft.com/en-ph/p/gopro-max-exporter/9plk8dps5t8c?rtc=1&activetab=pivot:overviewtab

 

Our team is in very active development of the GoPro Player for Windows.
If you haven't yet, sign up to be part of our FB group so you can participate in the testing and have access to the latest build/version of the Player. Please refer to https://www.facebook.com/groups/658475918284901/

 

Thanks!

Ej